The Tech Every Real Estate Assistant Needs To Connect With Clients

It can be extremely difficult to find time to manage all the daily communications required to be a successful real estate agent.

How Real Estate Assistants Utilize Tech to Grow Business

Technology has opened up new avenues of communication, and a good assistant can step in and help you stay connected with your clients in many ways.

Use of Text Messages Growing

Text messaging is growing in popularity among both salespeople and clients. According to an Ellie Mae survey of both consumers and sales professionals, 76 percent of respondents say they are confident in a text message’s potential to improve the buying experience by speeding up key processes. They also reported being just as comfortable texting with businesses they have a relationship with as they are with colleagues.

Age-Based Preferences Still Exist

Meanwhile, 63 percent of all homebuyers surveyed in the National Association of Realtors’ 2018 Home Buyer and Seller Generational Trends report said it is important that agents send property information and communicate through text message. Unsurprisingly, younger generations are more likely to prefer this method: Sixty-nine percent of those ages 37 or younger consider it important, compared with 61 percent of those ages 38 to 51.

Email is Still King

Even with the explosion of text usage between client and customer, email remains king. A recent survey by NAR found that 96 percent of its membership uses email either daily or nearly every day, making it the most used form of communication by real estate agents. But many agents simply don’t have the time to dedicate to using these technologies to grow their business. Nor do they have the time to properly train an assistant.

Our New Assistants Track

That’s why AgentEDU has released a new Assistants track, with courses specifically designed to train an assistant in the technologies needed to support a successful agent. How to Use Technology to Support Agent Success, A Real Estate Assistant’s Role in Social Media and Technology for Real Estate are 10-minute videos designed to train an assistant on how to stay engaged with clients and contacts, organize tasks, manage your digital presence and more. Click here to explore the entire Assistants track at AgentEDU. 

Don’t let another client slip through the cracks. AgentEDU’s new Assistants track will train your assistant in the skills needed to support your business on a daily basis.


AgentEDU® is a platform where agents at every level can come to watch 10-minute video courses for the many situations that successful agents must master. From essential to advanced level and everything in between, AgentEDU® courses help agents become top producers with increased earnings and a plan for continued growth.

AgentEDU® is an Agent Publishing brand. For nearly two decades, Agent Publishing has been committed to providing residential real estate professionals with the information and training required to build successful and meaningful careers in their local markets. Agent Publishing’s influence extends to every career stage and reaches agents across print, digital, events and online learning.

5 Tech Tools for Real Estate Team Productivity | AgentEDU.com

5 Tech Tools for Real Estate Team Productivity

Keeping a team of real estate agents organized and on task can be a difficult and thankless endeavor. Luckily, there are many technologies available to help real estate teams work together, giving team leaders one less thing to worry about. Here are five tools that can help your real estate team collaborate and stay productive.

#1. Internal Communication: Slack

Slack is internal communication for the modern team. Team members can organize projects into channels where they can instant message, share files, chat, and make calls. Slack allows users to simply drag and drop files of almost any kind into a channel to share with a group – for real estate teams, that could include Excel files of listings, as well as contracts in PDF format.

Useful features:
Customizable notifications – receive alerts only for important events
Comprehensive search – pull up every channel, message or file related to a client
App integrations – Slack can be integrated with other apps you may already use


#2. Proofreading On-the-Go: Grammarly

Grammarly is an extension that can be an add-on for browsers, platforms and apps – anywhere team members need to write and edit text. It flags spelling mistakes, grammatical errors, and problems with sentence structure as users type. According to a study by Redfin and Grammarly, 43.3 percent of respondents said they would be less likely to tour a home if its listing contained spelling errors or incorrect grammar.

Useful features:
Wherever you need it – add Grammarly to your Chrome browser, and use it in Twitter, Facebook, Tumblr, LinkedIn, Gmail, your desktop, and many other places
More than spellcheck – prevent usage, grammar, and contextual spelling errors
Grammar for everyone – plans are available with group pricing


#3. Electronic Document Signing: HelloSign

HelloSign is eSignature software that agents can use to gather legally-binding signatures on documents like listing agreements, contracts, and offer letters. HelloSign’s interface is simple, and brokerages or teams can sign agents up to share branding, coordinate documents, track document status and more.

Useful features:
Track progress – monitor the status of documents sent out for signing
Efficiency en masse – request signatures from up to 20 people simultaneously
Secure and seamless – integrates with popular apps like Dropbox, Google Drive, and Evernote


#4. Organization: Evernote

HelloSign is eSignature software that agents can use to gather legally-binding signatures on documents like listing agreements, contracts, and offer letters. HelloSign’s interface is simple, and brokerages or teams can sign agents up to share branding, coordinate documents, track document status and more.

Useful features:
Smart search – search text within images and documents, including handwriting
Digitize contacts – build up your contacts by scanning and digitizing business cards
Share and collaborate – share files and edit together with other users


#5. Social Media Marketing: Buffer

Agents active on social media will like Buffer, which is a social media service that distributes content across social media platforms and optimizes posting times to reach to as many followers as possible. With one click, agents can use Buffer to post on all of their social media accounts, including Twitter, Instagram, and LinkedIn.

Useful features:
Create optimized images – make and share custom images within Buffer that are optimized for Twitter, Instagram, Facebook, and Pinterest
Get ahead – schedule posts ahead of time
Queue as you go – through Buffer’s browser extension, agents can add content to their posting queue as they browse the Web


AgentEDU® is a platform where agents at every level can come to watch 10-minute video courses for the many situations that successful agents must master. From essential to advanced level and everything in between, AgentEDU® courses help agents become top producers with increased earnings and a plan for continued growth.

AgentEDU® is an Agent Publishing brand. For nearly two decades, Agent Publishing has been committed to providing residential real estate professionals with the information and training required to build successful and meaningful careers in their local markets. Agent Publishing’s influence extends to every career stage and reaches agents across print, digital, events and online learning.