Make the Most Out of Social Media for Your Business

Finding potential buyers for your listings is one of the most important aspects of your job — and marketing is essential to your success with this task. With social media’s important role in marketing, most real estate agents maintain at least one social media account for their business. Social media holds a varying level of importance, depending on your target market, but you should ever appear to be technologically challenged. Here’s how to get going and make your social media content the best it can be.

What to use/why to use it

Facebook, Twitter, Pinterest, Instagram and Snapchat are among the most popular, but additional networks, such as TikTok, may emerge and you’ll need to be ready. Keep your company relevant and useful. Here’s an overview of the biggest players at this moment:

Facebook

Facebook is the most popular social media network in the world. It’s best used to stay in touch with your followers. Create a page dedicated to your business and make sure to add a cover image and your logo. If you have a large personal following, feel free to share your business posts, but don’t make business posts from your personal page. 

LinkedIn

LinkedIn is aimed at professionals who are either looking for a job or want to network with other professionals. It is also a good place to show your expertise in the field. Use LinkedIn to find employees, and to learn what other real estate professionals are talking about. Its blogging platform allows you to highlight your thought leadership in the field. If you’re managing a brokerage or large team, encourage your agents to write a regular blog. Even a quarterly one will help you build credibility and expertise in the space. 

Twitter

Twitter is a great tool for marketing your business and letting users know about properties and open houses. It is primarily used as a broadcast tool. Posts are limited to 140 characters, so keep your messages brief, but remember to vary them so that your page doesn’t look redundant. 

Instagram

Instagram is a photo-sharing network that is best for sharing the personality of your company, stylized photos that highlight a great staging effort or property, community activities and even great pictures from the neighborhoods in which your properties are located. 

Pinterest

Pinterest is a site that often details the best way to do something, and essentially works as an online bulletin board. You can build a page that’s oriented toward other agents (and potential recruits) that shows examples of how to do things like stage a property. 

Each platform comes with its own set of analytics, so you can easily see if your posts are effective in driving engagement and, ultimately, sales. Use any analytics that are available to optimize and refine your message.

Tech that can schedule posts

Facebook and Twitter allow you to schedule posts, but if you’re using more than one platform, it’s a good idea to use a dashboard like Hootsuite or Agorapulse that allows you to generate all your posts from a central location. Depending on your subscription level, you can easily replicate posts across platforms and receive more detailed  analytics to help you determine how well your posts are performing.

Creating an editorial calendar

Another way to plan posts is with an editorial calendar. To create an editorial calendar, follow these steps:

  1. Use a spreadsheet program such as Excel or Google Sheets. 
  2. Decide on a time frame; generally one to three months is good, depending on how often you post.
  3. Structure your spreadsheet with dates going vertically and columns going horizontally that allow for each social media property, approvals, whether or not there is an image and a link to that image, actual date posted and any feedback or analysis you get after posting. You may also want to have fields that allow for multiple authors or approvers.
  4. You can fill in certain posts way ahead of time, including ones that are related to dates, or those announce community events you are sponsoring.

There are four general pillars to consider when using social media across all platforms.

  1. Accuracy. It can be tempting to just tap out a post and be done with it. But the internet is not very forgiving. Typos, broken links and other inaccuracies can cost your brand credibility and trust. Double check before you post, and then afterward, view the published item to make sure it’s displaying your content correctly.
  2. Relevancy. Don’t post just to post. Make sure that everything you post has some value to your reader. Social media is a crowded landscape with lots of content competing for eyeballs. The more relevant your content is, the more likely it is to encourage engagement. Remember: Engagement with a post is good, even if it doesn’t lead to a sale. 
  3. Positivity. There is a lot of negativity on the internet. Don’t engage in it. Never bash a competitor or take a side. Stay away from politics and religion. Remember, sometimes the value that a post brings is that it is upbeat. If it’s a beautiful day in a neighborhood where you have a property, post about that. 
  4. Personality. Social media is an opportunity to show your unique self as a brand. An Instagram photo of your agency serving meals to the homeless shows that you’re compassionate; a Facebook post showing your team at a Cubs game shows that you’re fun. These are qualities that a client wants in an agent, and social media is a great way to show them off.

In addition to these four pillars, there are a number of best practices to keep in mind when posting on social media. 

  1. Don’t overpost. You need to find the right balance of the amount of posts on each social network that you can realistically create. It’s better to post infrequently than to post too much because once someone unfollows you, they are unlikely to come back.
  2. Use images when you can. Statistics show that posts with images on social media have significantly more engagement.
  3. Check your analytics. Many social media sites and dashboards have built-in analyses of how well your posts are performing. Take advantage of them whenever possible. You might find that your users engage more in the afternoon, or that they really love posts about neighborhoods. 
  4. Monitor and engage with your users. Watch how people respond to your posts and answer them. By doing so, you will show that your company is caring and responsive and involved with your customers. If someone sends you a direct message or asks a specific question, get back to them as soon as possible with a relevant answer.
  5. Don’t get pulled into a fight. Many people use social media as a platform for complaints. Often, when someone is clearly just looking for a fight, others who see the post will combat the tone without you getting involved. It’s not a good idea to delete posts that criticize your company, but make sure to post rules for engagement on your page and don’t hesitate to delete a post that doesn’t adhere to those rules.

Learn more about social media

To learn more about how to make the most out of your social media marketing, click here to start your seven-day free trial of AgentEDU today and watch our course on determining your target market and developing the right advertising message.

How to build your referral network

How to Build Your Referral Network with a Newsletter or Blog

As any real estate agent will tell you, referrals from past or existing clients can be a great way to build and expand your business. Once you’ve closed the sale, you have a great opportunity to cultivate an ongoing relationship that can be not only personally rewarding, but professionally rewarding, as well. So how to build your referral network, then?

Positions You as the Local Go-To Expert

You’ll want to stay connected with your clients, positioning yourself as the local go-to real estate expert, prompting your existing and closed clients to eagerly send you referrals and turn to you to represent them in their next sale or purchase. 

But how do you best keep in touch with your clients? How do you walk that fine line of being informative and helpful — without being intrusive or bothersome? One of the best ways to maximize your client referrals is to develop a referral program. And one of the best ways to get the word out about this program is through your newsletter or blog. Here’s what you need to know once you begin generating leads through these practices.

Agents who embrace this kind of content marketing can simultaneously grow their businesses and distinguish themselves as a leader and innovator in their local market, and in the industry as a whole.

Stay Top-of-Mind with Effective Promotion

Once you have your newsletter or blog in place, you need to alert your customers. And from there, it’s all about promotion. Smart real estate professionals know to consider multiple avenues of promotion to remind your customers of your newsletter or blog — and add calls to action (CTAs) for clients to sign up to keep in touch at every touchpoint.

Add a CTA to your email signature, directing contacts and clients to sign up for updates to new posts or to be added to your newsletter mailing list. 

Why Real Estate Professionals Should Blog

Let’s break down the tactics on how to build your referral network with a blog, and why they work so well at it. Listed below are three practical and specific outcomes. While it’s important to adopt a long-term mindset to really see momentum build, in all likelihood you should start to see positive increases relatively quickly in all of these areas.

#1. To Generate Website Traffic

According to inbound marketing giant, Hubspot, companies and brands that blog receive 55 percent more website visitors than those that do not. Because your blog acts as a vehicle to drive traffic to your website, there is more opportunity to convert visitors into clients. 

#2. To Foster Interaction

Blogging allows you to interact with your clients, and also gives them the opportunity to provide you with valuable feedback. Invite and encourage your followers to talk to you by leaving comments or questions — and you can even turn some of the better questions into their own blog posts. 

#3. To Build Authority and Trust

Blogging also allows you the opportunity to showcase your knowledge and demonstrate your authority in your field. By utilizing your real estate knowledge to write solid content, you will quickly begin to earn the trust — and the business — of your followers. If you’re looking for ways to further build your reputation online, you’ll want to get your clients to leave you reviews.

Real Estate Blogging Best Practices

  • Make sure you’re always linking your blog posts to related and relevant pages on your website, and link your social media posts to your blog posts. 
  • Update your blog on a regular basis. A good rule of thumb is to start with one blog post a week. Once you’re comfortable, consider bumping up that number. Research has shown that companies that blog receive 434 percent more indexed website pages that those that don’t
  • Optimize your post with keywords, images and, above all else, natural sounding content. 
  • Always include a call to action, encouraging your readers to convert by filling out a form, signing up to follow you, or contacting you directly. 

To learn more about how to build your referral network, including the most effective way to ask for referrals, best practices for staying in contact with past clients, how to use surveys for real growth, and where it is appropriate to make a social connection, sign up for our platform and check out our course Building Your Referral Network today. 


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