How to Correctly Use Facebook as a Marketing Tool

A marketing plan is key in both generating more leads as well as increasing exposure for your business. Given that the technology landscape is ever-changing, it also comes with its fair share of scrutiny and controversy at times. Here are a few best practices in utilizing Facebook as a marketing tool.

To mention Facebook is to also mention some of its downfalls. More recently in March, Facebook was charged with violating the Fair Housing Act by the U.S. Department of Housing and Urban Development. In the suit, Facebook is accused of restricting who can view a housing-related ad, since Facebook allows users to customize ad campaigns to target certain people and locations.

Teachable Moment

The dispute with HUD and Facebook has created an opportunity for agents to adjust their marketing plans and educate their clients on the rules and regulations that come with marketing a listing. This means that when clients are asking for more social media engagement and bold ideas to get their property to sell, mentioning fair housing is key to being on the same page and clearing any confusion. This also calls for agents to check their marketing plans; if you use a third-party vendor it’s best to follow up on their alignment with the Fair Housing Act.

Make It Personal

It’s more than likely you’re active on some social media platform. Whether that’s Facebook, LinkedIn, Twitter or YouTube, you have the opportunity to reach out and create a brand image. With that in mind, creating content for your business profile doesn’t need to be pure real estate all the time. Adding in a personal touch — such as posting about what you do on your free time, with family, or on nights out with co-workers or fellow agents — creates more connectivity with your clients. It allows prospects to see you as a person, rather than just a business owner.

Engage

Another key component of any marketing plan is to be engaging with your clients through social media channels. Along with making it personal, this is another great way to connect with your followers and clients. Allocate some time, or even hire an intern to assist you, to write back to people who comment on your posts and take time to comment and like their posts as well.

Being a Dependable Source

With social media at everyone’s disposal, the issue of misleading information and confusion is also a problem. As an agent, building trust is an area you should always be working on, and this also means making Facebook a part of those efforts. Creating content that counters false information is a great way to become a dependable source. This can go hand-in-hand with educating your sellers in regards to the Fair Housing Act, but also it can be incorporated in marketing, such as showcasing your recent sales figures or the current state of the market.

In all, Facebook is a fundamental platform and needs to be a part of any marketing strategy you have. Incorporating Facebook in your business activities allows for more growth and exposure. However, as explained here, there are rules and regulations to follow and be aware of.

For more tips on how to create effective marketing, start your seven-day free trial of AgentEDU and gain access to the fundamental advertising track.

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AgentEDU® is a platform where agents at every level can come to watch 10-minute video courses for the many situations that successful agents must master. From essential to advanced level and everything in between, AgentEDU® courses help agents become top producers with increased earnings and a plan for continued growth. For a 7-day free trial sign up here.

AgentEDU® is an Agent Publishing brand. For nearly two decades, Agent Publishing has been committed to providing residential real estate professionals with the information and training required to build successful and meaningful careers in their local markets. Agent Publishing’s influence extends to every career stage and reaches agents across print, digital, events and online learning.

5 Ways to Help Buyers Understand Credit Scores

The homebuying process can be an overwhelming ride for buyers, particularly first-timers. Add in the aspect of understanding credit scores and your clients can become even more perplexed. While most homebuyers will require a loan, a fundamental step in acquiring that loan will be an adequate credit score.

This blog breaks down four ways you can make the credit score topic more understandable to your clients.

#1. Understand Your Buyers

One of the crucial first steps is to create dialogue with your clients on their understanding of credit. Start this off by asking some general questions, as it’ll set the stage for clearing any confusion. Do they have any student loan debt? Do they know what their credit score is? Have they owned a property before? Knowing where your clients are financially and their knowledge level will help you to tailor the information you give them in a more relevant manner during the buying process.

#2. Avoid Technical Language

In your daily life as an agent you may use terminology that the average non-agent individual may have no clue on. Using terms like LLPAs, PITI and loan-to-value won’t impress your audience, it’ll just add complexity. Financial jargon may be useful when it comes down to understanding the paperwork, but creating explanations that your clients will understand is key in keeping focus.

#3. Explain the Typical Timeline

Walk buyers through the entire process, from the purchase and credit line decisions that could impact their credit score to prequalification and preapproval to the process of applying for a mortgage. Many don’t understand the process after they’re approved but before they close. This time period is critical in terms of keeping the financial of the deal intact, so don’t end the timeline prematurely.

#4. Utilize Visual Aids

Many people are visual learners and they understand topics better if they can see what they’re trying to comprehend for the first time. Touch base with lenders and mortgage brokers that you frequently work with and ask if they have infographics or charts that’ll help breakdown the complex loan process visually.

#5. Bring It All Together

The process of homebuying has many complex stages. From perfecting the home search for your clients to walking them through the mortgage process, credit scores are another area that can cause confusion. Utilizing the five ways explained in this blog can create a simpler and better understanding of credit scores. To learn more about guiding your clients through these processes, begin your seven-day free trial of AgentEDU and gain access to our fundamental “Representing Buyers” video course.

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AgentEDU® is a platform where agents at every level can come to watch 10-minute video courses for the many situations that successful agents must master. From essential to advanced level and everything in between, AgentEDU® courses help agents become top producers with increased earnings and a plan for continued growth. For a 7-day free trial sign up here.

AgentEDU® is an Agent Publishing brand. For nearly two decades, Agent Publishing has been committed to providing residential real estate professionals with the information and training required to build successful and meaningful careers in their local markets. Agent Publishing’s influence extends to every career stage and reaches agents across print, digital, events and online learning.